Effective Date: September 4, 2026

Welcome to Midtown Couriers. These Terms and Conditions outline the rules and guidelines for using our website and logistics services. By accessing this website or booking our services, you agree to these terms.

1. Services

Midtown Couriers provides courier, delivery, pickup and drop-off, and logistics services. All services are subject to availability, location coverage, scheduling, and applicable delivery requirements.

2. Quotes & Estimates

We provide free quotes unless otherwise stated.

Quotes are based on the initial information provided by the customer and may change if service details, pickup or delivery requirements, distance, item size, weight, timing, or other circumstances change.

Final pricing will be confirmed before the service is carried out.

3. Payments

A deposit may be required before service begins, depending on the job type.

Payment terms will be agreed upon in advance.

Full payment is due upon completion of delivery or as otherwise agreed in writing.

4. Delivery Timeline

Delivery and service timelines are estimates and may vary due to:

Traffic conditions

Weather conditions

Road closures or delays

Operational constraints

Other circumstances beyond our reasonable control

We will notify clients of significant delays whenever reasonably possible.

5. Customer Responsibilities

Customers agree to:

Provide accurate pickup and drop-off information

Ensure items are properly packaged and ready for transport

Provide reasonable access to pickup and delivery locations

Declare any fragile, restricted, prohibited, or high-value items

Provide accurate contact information necessary to perform the requested service

6. Changes & Additional Services

Changes requested after booking confirmation may:

Affect the total cost

Change the delivery schedule

Require additional services or fees

All changes must be approved before implementation.

7. Handling & Liability

Midtown Couriers handles items with reasonable care and professionalism. However, Midtown Couriers is not responsible for:

Damage resulting from improper packaging

Pre-existing damage

Delays caused by circumstances beyond our reasonable control

Indirect, incidental, or consequential losses, except where prohibited by applicable law

Customers are responsible for accurately describing items and notifying Midtown Couriers of any special handling requirements.

8. Website Use

By using our website, you agree not to:

Misuse or disrupt website functionality

Copy, reproduce, or distribute website content without permission

Use the website for fraudulent, unlawful, or unauthorized purposes

Attempt to interfere with the security or operation of the website

9. Intellectual Property

All website content, including logos, text, graphics, images, and branding, is the property of Midtown Couriers or its respective licensors and may not be reproduced, distributed, or used without written permission.

10. Privacy

Your personal information is handled in accordance with our Privacy Policy.

We are committed to protecting personal information and using it for legitimate business, service, communication, and other purposes described in our Privacy Policy.

11. SMS Messaging Program

Midtown Couriers may send SMS text messages to customers who have separately and expressly opted in to receive SMS communications.

SMS messages may include:

Quote follow-ups

Customer service communications

Delivery updates

Service notifications

Other communications related to services requested by the customer

Promotional messages, such as special offers and discounts, when the customer has separately opted in to receive marketing messages

By providing SMS consent, you agree to receive the type of messages associated with the specific consent you provided.

Message frequency may vary. Message and data rates may apply.

SMS consent is not required to purchase services or submit a quote request.

12. SMS Opt-Out & Support

You can cancel the SMS service at any time.

To stop receiving SMS messages, reply "STOP" to any message you receive from Midtown Couriers.

After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After that, you will no longer receive SMS messages from us unless you choose to opt in again.

If you are experiencing issues with the messaging program, reply "HELP" for assistance or contact us using the support information below.

Midtown Couriers

Phone: +1 470-750-3372

Email: [email protected]

13. SMS Message Frequency & Rates

Message frequency may vary depending on the services requested, customer interactions, and the type of SMS consent provided.

Message and data rates may apply for messages sent to you from us and for messages sent by you to us. If you have questions about your text messaging or data plan, please contact your wireless provider.

14. Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

15. Age Requirement

You must be at least 18 years old to use the Midtown Couriers SMS messaging program.

By opting in to receive SMS messages from Midtown Couriers, you confirm that you are at least 18 years old.

16. SMS Consent

SMS consent is voluntary and is separate from acceptance of these Terms and Conditions.

Customers are not required to consent to SMS messages in order to submit a quote request, purchase services, or use Midtown Couriers services.

SMS consent must be provided through the designated SMS consent option on our website or another approved opt-in method.

Customers may choose to receive non-marketing SMS messages, marketing SMS messages, both, or neither, where applicable.

17. Privacy Policy

For information about how Midtown Couriers collects, uses, protects, and handles personal information and SMS consent information, please review our Privacy Policy.

Privacy Policy: https://midtowncouriers.com/privacy-policy

18. Governing Law

These Terms and Conditions are governed by the laws of the applicable state or jurisdiction where Midtown Couriers operates, without regard to conflict-of-law principles.

19. Updates to Terms

We reserve the right to update these Terms and Conditions at any time.

Changes will be posted on this page with a revised effective date. Your continued use of our website or services after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

20. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us through our website or customer support channels.

Midtown Couriers

📞 +1 470-750-3372

📧 [email protected]

📍 2296 Henderson Mill Rd, Ste 116, Atlanta, GA 30345